#185 - Can't I trust anyone?

I think I'm a sucker! Why oh why do I trust people? Gran is not floating and I was told she had one scrambling issue in her life and otherwise she floated well. And that was just a scramble, she never had floating issues or gone down in the float, just once she scrambled "a little bit" I was told. I believed it and even called the people who raised her to see how they thought she floated, just to be sure. They said no problem and that she had been to many comps in a double front loader float, just like mine, without problem. I took this as a good sign. Who won't?

At the previous owners property I asked if we could load her and the owner said she didn't have time to hook the car up and I believe her; having kids and all. Gran was delivered here and I believed it was for the previous owner to be sure she was coming to the right place - a good, caring home on a well maintained property. She was down in the float when she got here.  I was told that they overshot my driveway so did a u-turn a bit up the road at the Bushland Resort and they must of taken the corner too quickly and she went down then. I believed them. I was more concerned about what to do when a horse is down in a float as I'd never been in that situation before and also the owner was so upset I just wanted things to be ok. She was crying and her husband was trying to calm her and I really felt bad for her. I would have  been upset too. Gran got up in the float and unloaded herself and just stood there without a care in the world. I thought it was just a bad situation that could have happened to anyone. Maybe I should never have excepted her in that situation but I did. I  trusted that it would be ok.

Gran has been here just over a month and a half and I've tried to load her many times and so has my instructor. My whole holidays of riding was cancelled because I couldn't get her on the float to take her anywhere. She will walk in but wont stay there. Gran has had two solid hour long sessions to load with a EA qualified coach and she still wont stay in the float. She's had a number of sessions with me but still wont stay there. The previous owner said she loads fine you just need to tap her on the legs but the getting in the float isn't the problem its the staying on and closing up. And Gran shows on signs she is scared in there, she eat and tries to sticks her head out the front door to look around but she just backs out whenever anyone tries to close the float behind her. Forget about getting the tail gate up. What's more is I do horse stuff on my own so I need a horse I can load on a float on my own. Right now that's just impossible.  Three people couldn't get her on.  Now I've got to get a professional trainer in to sought this out. If not I'm going to have another very expensive paddock ornament!

I cant' win and I don't know if I've been lied to again. Nearly everyone I know thinks I have but I'm so trusting I don't want to believe it. I've been told to send her back and ask for my money back but she's a good horse in all other aspects... if only she'd float! I've been told to take the previous owner to VCAT but that seems a bit extreme right now. I'm so upset about all this and I feel like such a chump.  I'm just so upset!

How much is the instructor going to cost me? All for a problem that shouldn't exist. I've asked the previous owner to come and show me how she loads her but I haven't had a response back yet. I hope I hear back soon. If that doesn't work I will get Norm Glenn out to retrain her and if that doesn't work I'll get stat decs from all the professionals and Gran will have to go back.